01
Omnichannel AI inbox
Chat, email, and phone in one shared inbox — with AI drafting replies and resolving the routine automatically.
- Embeddable live-chat widget
- Email & Gmail sync
- Shared team inbox
- AI auto-replies from your docs
AI customer support platform
Customer support that runs itself.
Nordesk unifies live chat, email, and an AI phone receptionist in one inbox — answering questions, booking appointments, and resolving the routine around the clock, so your team only handles what truly needs a human.
No credit card required · Live in minutes
Trusted by modern support teams
NorthwindLumenCedar & CoVantageHelioBrightline
Why Nordesk
Every missed message is a missed customer. Nordesk replies instantly across chat, email, and phone, books the appointment, and hands your team only what truly needs a human.
Everything in one platform
One workspace for every customer conversation.
02
AI phone receptionist
A natural-sounding voice agent answers your calls 24/7, qualifies callers, and books the job.
- 24/7 call answering
- Twilio, Infobip, or your existing number
- Captures caller details
- Escalates urgent calls
03
Smart bookings
Turn conversations into booked appointments, synced straight to your calendar and field tools.
- Google Calendar sync
- Jobber integration
- Availability rules
- Automatic confirmations
04
Analytics & CSAT
See what's working — resolution rates, response times, and customer satisfaction at a glance.
- Resolution & volume trends
- First-response time
- CSAT satisfaction surveys
- Exportable reports
Connects to your stack
Plug into the tools you already use.
Sync inboxes, calendars, and bookings in a few clicks — no engineering required.
Gmail
Google Calendar
Scheduling
Jobber
Field service
Twilio
Phone & SMS
Slack
Notifications
Discord
Notifications
Shopify
Commerce
Webhooks
Custom
How it works
Live in three steps.
Step 1
Connect your channels
Drop in the chat widget and link your email, phone number, and calendar in minutes — no code.
Step 2
Train on your knowledge
Upload docs, FAQs, and policies. Nordesk learns your business and answers in your voice.
Step 3
Go live
The AI resolves questions and books appointments 24/7, escalating to your team only when needed.
Pricing
Pay only for what you use.
Start with the AI chat widget, then add only the modules you need. No long-term contracts.
Nordesk Core
Start here€49/mo
The AI chat widget for your website with a shared inbox, knowledge base and contacts.
- AI website chat widget
- Shared inbox & conversations
- Knowledge base training
- Contacts & lead capture
- Canned responses, tags & CSAT
- 1,000 AI messages / month
CRM
+€99/moCompanies, deals and people
Pipelines
+€49/moKanban for every conversation
AI Receptionist
+€349/moAnswers every call, 24/7
300 call minutes / month
Channels
+€129/moWhatsApp, Instagram, LinkedIn, Telegram
AI Mail
+€59/moYour inbox, automated
Bookings
+€49/moAppointments booked by AI
Campaigns
+€39/moProactive messages that convert
Insights Pro
+€79/moDeep analytics & audit trail
Integrations
+€69/moShopify, HubSpot & webhooks
AI Boost
+€39/mo+5,000 AI messages
Prices exclude VAT. Add or remove modules any time — changes are prorated.
FAQ
Questions, answered.
Most teams are live the same day. Paste the chat widget on your site, connect your email and calendar, and upload a few help docs — Nordesk handles the rest.
Ready to automate your support?
Join the teams answering every chat, call, and email — without growing headcount. Get started free in minutes.
Nordesk*